Capital Health Regional Medical Center
66+ HoursJunior Volunteer
About the Role
During the summer of 2024, I completed 66+ hours of hands-on volunteer work at Capital Health Regional Medical Center, immersing myself in the daily operations of a busy hospital environment.
I rotated through multiple Nursing Unit support roles, gaining exposure to different departments and patient populations. My responsibilities ranged from direct patient interaction through the hospital's cart programs to behind-the-scenes administrative work like organizing patient files and performing data entry.
This experience gave me a deep appreciation for the healthcare system, the importance of empathy in patient care, and the critical role that organization and attention to detail play in a medical setting.
Key Achievements
Completed 66+ hours of hands-on volunteer work in a hospital setting
Rotated through Nursing Unit support roles across multiple departments
Assisted with Comfort Cart, Book Cart, Tea Cart, and Art Cart programs
Organized patient files and performed data entry tasks
Prepared discharge packets for departing patients
Patient Cart Programs
Comfort Cart
Distributed comfort items to patients throughout the hospital, providing personal care essentials and a friendly face during their stay.
Book Cart
Brought reading materials to patient rooms, offering a selection of books and magazines to help pass the time during recovery.
Tea Cart
Prepared and served warm beverages to patients and visitors, creating moments of calm and comfort within the hospital environment.
Art Cart
Facilitated creative activities for patients, providing art supplies and encouraging artistic expression as a form of therapeutic engagement.
Core Responsibilities
Direct Patient Interaction
Engaged with patients across multiple departments, providing comfort, companionship, and assistance with non-medical needs during their hospital stay.
File Organization & Data Entry
Organized patient files and performed accurate data entry tasks, supporting the administrative backbone of hospital operations.
Discharge Packet Preparation
Assembled comprehensive discharge packets for departing patients, ensuring all necessary documentation and instructions were included.
Volunteer Certificate
Photo Credit: Leo Chang